FAQ

What is your retur policy?

  • We accept returns within 30 days of purchase. Items must be unused and in original packaging. Refunds are processed within 7 days after we receive your return.

How can I track my order?

  • Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our tracking page or the carrier's website.

What payment methods do you accept?

  • We accept Paypal as the only payment option.

How do I contact customer support?

Can I change or cancel my order?

  • To cancel an order, reach out as soon as possible at support@leli-bub.com. Once processing has begun, cancellation may no longer be possible.

Contact Information

Customer Support Hours:
Monday to Friday: 9:00 to 17:00 GMT

E-mail: support@leli-bub.com
Phone Number: +447429987927

Store Name: Leli Bub

Business Address:
8 Penton Pl
London SE17 3JT
United Kingdom

Warehouse Address
K Lesu 505
252 44 Psáry-Dolní Jirčany
Czech Republic